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The Wicked Productivity Problem

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Spending time on non-value tasks results in reduced productivity.  But given this seems self-evident, why are non-value tasks so prevalent in our workplaces? A not-so-recent article preview here indicates that certain knowledge worker roles can realise a 40% improvement by eliminating non-value tasks from their working day.  And while the sample size wasn’t large for this particular article, the observationsRead More »The Wicked Productivity Problem

Building great KPIs

Introduction High performance for your business is about more than just making the right decisions. It’s about having the right KPIs in place to measure success, and rewarding employees for doing their job well. The key to building high-performing teams isn’t merely having good people on board – it’s understanding how KPIs work, what drives them and how to useRead More »Building great KPIs